Go to main content Skip to footer content

Get help and guidance at +45 32 52 88 11

Orders, deliveries and shipping

  1. Frontpage
  2. Exhibitor
  3. Services
  4. Orders, deliveries & shipping

Here you will find practical information about ordering services, delivering goods, and access during setup and teardown. 

Exhibitor Terms

As an exhibitor, we ask you to read our exhibitor terms where you will find important information on ordering, delivery, access conditions, responsibilities, and rules for setup.

Exhibitor Terms

Setup and Teardown

Setup and teardown times vary from event to event. You will receive information directly from the organizer or via the exhibitor manual for your event. 
Note: Access requirements and badges for setup/teardown are determined by the organizer. 

Webshop & Login

All exhibitors get access to the Bella Center Webshop, where you can easily order everything from furniture to AV and cleaning. 
Login instructions are sent either by the organizer or from the event-specific email address.

Delivery on build-up day

It is possible to send goods directly to Bella Center. The exhibitor must be physically present to receive and sign for deliveries. If not, DSV will receive and store goods for a fee. 

Delivery address during build-up

Bella Center 
Center Boulevard 5 
2300 Copenhagen S 
Att: [Event Name] + Company Name + Stand Number 
Exhibitor phone number 

Invoicing

Invoices are sent from lasernet@bellacenter.dk. 
Please remember to provide your VAT number (CVR) when ordering.

Order Deadlines and Fees

  • Orders must be placed no later than 4 weeks before the event to avoid extra fees. 

  • Cancellation is not possible later than 21 days before the event. 

Orders changed after invoicing will incur a fee of DKK 500 per invoice. 

Staircase setups: 

  • 25% cancellation fee from 4 weeks prior 

  • 50% cancellation fee from 1 week prior 

Do you have questions? We're ready to help.

Our team is ready to assist with anything you need – from practical details to tailored solutions. Reach out, and we’ll make sure you get the right answers.

Read more

Event design Our team of architects and event design experts make sure your event stands out – combining creativity, functionality, and compliance with every standard.
Transport & parking The best of both worlds: city and nature within easy reach, plus great public transport and plenty of parking.
Hotels & accommodation Sleep well in Copenhagen – whether you’re here for business or pleasure
Digital solutions In today’s digital world, event technology is one of Bella Center’s specialties.

Let us plan your next event

We would be happy to help – get in touch and let us talk about your options.